Product Description
Waiting in a queue, standing for your turn is no one’s favorite activity. If you have poor service quality, and frustrated customers, you can change the situation by implementing quality service experience through planned service design.
Service industries require an efficient, strategic approach to managing queues. For over 25 years Wavetec has been transforming how companies design their servicescape. Wavetec provides a state of the art Queue Management System (QMS); an Enterprise Solution, with a current design and an Enterprise level information system to map customers’ journey and enhance customer experiences. Globally, Wavetec is one of the largest manufacturers and suppliers of queue management systems.
- Reduces customer wait and service time by 50%
- Increases Customer Satisfaction by 30%
- Eliminates irregular and haphazard queuing
- Enhances customer experience
Product Features
Dual-Printer for continuous ticket dispensing.
17″ highly responsive capacitive LCD touch screen.
Card and Barcode Reader (Optional) can be added
LED Light Indicator in ticket and card reader slots.
Unlimited service categories with multiple customized workflows.
Easily configurable with TCP/IP Interface.
Idle time advertising options.
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