Success Stories

Instant Cheque Book Issuance (Self Service Kiosk)

Giving value to your customer is what makes you a successful and reliable brand/company. Firms that desire to build a long-term/lifetime relationship with their customers keeps on improving with time and make all possible efforts, not only to provide their customer with the best product/service, but offers them with other numerous benefits. Reliability and innovation are considered to be the main keys to gain and retain your customers.

International Empire Traders (IET) has been working with several companies and banks for many years now. The company has given solutions for my challenges faced by clients. Converting an idea into reality is the greatest success for any firm and IET has proven its efficiency and consistency every time they are asked for a solution.
UAE’s leading financial institutions including Mashrek bank – who has provided banking and financial services to millions of customers and businesses since 1967, Dubai Islamic Bank -experiencing exceptional growth since its establishment in 1975 and National Bank of Abu Dhabi -Abu Dhabi based bank offering wide range of financial services have approached IET in spite of the highly competitive market. All three banks wanted to bring innovation by offering a ‘Welcome pack’ for those customers who opens a new account in their bank. The concept behind the ‘Welcome pack’ is to give clients an advantage by delivering the ATM cards and Chequebooks within few minutes. Therefore, for instant chequebooks issuance they choose IET as their supplier.

IET, as always lived up to the client’s expectations by successfully completing the whole project within 6-8 weeks. For instant chequebook dispenser, Rototype CBD1000 were installed in the banks’ front office in all the branches, so that the customers could easily get their chequebooks within 3-4 minutes when they open up a bank account. Rototype CBD1000 is basically a chequebook dispenser machine through which a chequebook is printed, binds, complied and dispensed out within few minutes. There are various features in this machine such as cheque sizes, as it can be changed by changing the options in the application and stationary. It’s time saving and effectual. These machines are driven only by the employees in the banks.

Moreover, IET teammade software as well in which the customer has an option to get personalized chequebook for himself. By using this application, customers could tell the staff attending to him about his requirements and would get exactly what he wants. This software was named as Adventex, it’s a combination of two words (advantage+extra) which clearly reflects the idea behind it. As per the clients’ demand, IET integrated both hardware and software in the core banking.

In a short span of time, IET successfully installed 34 machines in Mashrek Bank, 27 in Dubai Islamic Bank and 27 machines are in the implementation phase for the National Bank of Abu Dhabi.

This way all these banks are able to cater their customers with the ‘Welcome pack’, it also helped retain clients as loyal customers. Now their customer walks home with both software and hardware of their chequebooks. IET provides excellent support service for its clients and believes in building long-term and blossoming relationship.

CJD 8000 with QNB Qatar

Qatar National Bank being the largest and strongest Bank of Qatar having Roto Type CJD 8000 Self Service Machines x25 installed all over Qatar. Facilitating their customers 24x7 since last 4+ years successfully. EBMC is providing SLM services to QNB and keeping the machines up time 98%.

Qatar National Bank having average of 300 plus Self Service Cheque Books issuance average per day. Considering the machine’s performance and after sales services they are going to enhance this facility for their corporate customer by increasing numbers of machines very soon.

CJD 8000 with CBQ Qatar

Commercial Bank of Qatar another satisfied Roto Type customer having CJD 8000 installed at their Head office 24x7 for customer having excellent feedback and now going to increase numbers of machines to their main branches all over Qatar during year 2015 and onwards.

Apart from CJD 8000 we are having around 27 installations of Back office CBD1000 machines installed as well Khaleeji Bank

Clients :

• Bank of Commerce & Development
• Commercial Bank of Qatar
• Qatar National Bank